Develop Life Ltd
| Your Brand through your People |
 

 

Stepping up to learning

Recent Client feedback >
"Excellent"
"Full of positive methods and
practices"
"Makes you take a look at yourself"


Training Services

Why Develop Life?

Develop Life people have many years' experience, not just in training but also in managing people around customer service, sales and leadership roles. This makes us far more understanding of the issues that will come up during courses and better equipped to engage with delegates on a "real world" level.

Develop Life people have pioneered blended learning solutions for a number of years. We are not restricted to traditional classroom methods, and actively support e-learning, especially in pre and post-course self-directed work.
Develop Life can work with you for a complete multiple media learning experience, including video (bespoke DVD), e-learning (including Pod-cast, chat room, forums, quizzes and on-line accreditation), classroom and on-the-job coaching.

The Develop Life Difference

Develop Life people development programmes are different, and we offer three key value added services that add significantly to your return on investment without incurring any additional cost to you;

Every course delegate has secure access to our Course Management System (CMS) that will allow for pre and post-course learning, analysis and evaluation - helping to put them in control of their learning.

An on-line forum and chat facility is available to every course group, allowing for peer to peer sharing of ideas and challenges, thus further contributing to the learning experience.

Following every course, all delegates receive a weekly "SkillBuilder" Email for one whole year, thus keeping the learning and its application in the forefront of their minds.


 

 

Capabilities

Generic or tailored programmes are available as follows:

Front Line staff

  • Sales Skills (face to face, telephone or written)
  • Representing the Brand
  • Customer service skills (face to face, telephone or written)
  • Complaint Handling
  • Management Development courses

Leadership

  • Developing and Living the Brand
  • Values
  • Coaching
  • Presentation skills
  • Interpersonal Skills
  • Conflict Management
  • Workforce Planning
  • Recruitment and Retention
  • Motivation
  • Time Management
  • Continuous Improvement
  • Culture and Change
  • Managing a Customer Service Operation
  • Managing a Sales Operation
  • Managing a Multi-skilled/multi-function operation.

Contact Information >

Telephone
+44 (0) 5600 704407
+44 (0) 7916 308492

Email for information

 

| Organisational Consultancy | People Development | Customer Service and Sales | NLP Practitioners |
| Apter Motivational Style Profiler - Qualified Practitioners | Belbin Team Roles Qualified Assessor |

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Develop Life Ltd registered in the UK number 5599427