Develop Life Ltd
| Your Brand through your People |
 

 

Stepping up to learning

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Develop Life Services

Consultancy

Develop Life people have worked with international Blue Chips across the globe to develop strategic direction around the major business challenges. Our experience includes working with the e-channel, Telephone-based customer contact operations, Off-shore strategies, Shared Services and a wide range of industry sectors. More...

Training

Develop Life people have huge experience in designing and delivering high-impact training programmes at all sales and service levels, from front-line to senior manager.
Working in a range of business sectors that include Financial Services, Automotive, the Utilities and Telecomms, Develop Life supports all marketing channels, including:

  • Call and Contact Centres
  • Field sales
  • Internet (web support/Email)
  • Retail

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Knowledge Management

Our Knowledge Solution uses your business processes, product and service documentation and creates easy-to-use, multimedia working procedures, accessed through your current Knowledge system or through our own bespoke "One Click" system. We then intregrate this into your training programmes so that you train people to use the system, rather than waste time drilling them in the information. In this way, Knowledge Management sits in the centre of your business and feeds training, online support and process improvement.

Develop Life truly have a solution that will take your business on the "Knowledge Journey".

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Design Plus

We realise that many organisations have their own dedicated training and development team. We work with these teams in any way necessary to achieve your objectives.

A key enabler is Design Plus, in which Develop Life design your training material, provide all facilitator notes and activity procedures, produce your delegate workbooks and all related material and brand everything so that it looks and feels yours.

Using the DesignPlus approach:

- We help develop your learning strategy, if required
- We work with your L&D team as lead course developers
- We transfer Best Practice design methodologies, including documentation, E-Learning blending and multimedia courseware development
- We coach the L&D team until the point of hand over (or beyond)
- We can also offer a regular Health Check audit

We then hand over the material so that it is fully licensed for your use and, if required, can provide a bespoke "train the trainer" course to enable your people to deliver to "Best Practice" quality standards.

Working in partnership

Contact Information >

Telephone
+44 (0) 5600 704407
+44 (0) 7916 308492

Email for information

 

| Organisational Consultancy | People Development | Customer Service and Sales | NLP Practitioners |
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Develop Life Ltd registered in the UK number 5599427