Course overview

Develop Life's Performance Management starts with a thorough investigation into how we create a culture that supports peak performance. Often ignored, delegates gain a true understanding of their responsibilities in creating that compelling vision that communicates the company's intent with them and their people right in the middle.

From the cultural angle, we move into the processes, the management toolkit and techniques that create and maintain peak performance through teamwork, peer support and 21st Century coaching methodology. At the end of this course, managers will be energised, enabled and confident to engage with their teams and lead them into championship performance.

Course aim

To empower managers to realise the potential of their teams by managing the cultural and procedural tools within their grasp.

Course objectives

At the end of this course, delegates will:

• Understand the key cultural elements that must exist to foster a motivational environment in which people perform
• Be able to create and communicate a compelling vision to their teams that motivate to perform
• Know how to use the Balanced Scorecard approach to organisational performance management and to create meaningful objectives for their teams that link directly to the company's goals
• Understand how to turn data into management information that is then used to action plan performance contracts
• Create the appropriate Management Information suite and use it to identify and manage performance gaps
• Develop a motivational strategy that will engage every team member
• Understand team behaviour and how to create a self-supporting, self-managing team
• Understand learning styles and barriers to learning
• Understand and practice 21st Century performance coaching methodology
• Understand how to deal with "can't do's" and "won't do's"
• Create an inspiring communication strategy that recognises and celebrates success